PRODUCT FAQ
Do I have to refrigerate the products?
Yes and no. It depends on the product. However, we recommend keeping all products refrigerated.
What products are available?
All of our stock and inventory is up to date on our shop. Follow us on Instagram to be the first to know about our new product launches.
Are your products vegan?
Yes! All of our products are made without animal products.
Yes and no. It depends on the product. However, we recommend keeping all products refrigerated.
What products are available?
All of our stock and inventory is up to date on our shop. Follow us on Instagram to be the first to know about our new product launches.
Are your products vegan?
Yes! All of our products are made without animal products.
SHIPPING FAQ
Do you ship?
Yes! We currently offer shipping to Victoria, Australia only. Any orders placed with delivery addresses outside of Victoria will be canceled and you will be refunded. Sorry! ︎
How much does shipping cost?
We offer a $13 AUD flat rate shipping to Victoria, Australia.
How long does it take to ship?
We aim to dispatch all orders within 2-3 business days. You will receive tracking information once the parcel has been dispatched.
Can I pick up my order? How?
Yes! We are located at 611 Sydney Rd Brunswick, Melbourne. If this is convenient for you, please place your order and select the pickup option at checkout. We will email you once your order has been placed to arrange a date and a time to pick up your order.
I did not receive my order confirmation. Did my order go through?
Please allow 10-15 minutes to receive your order confirmation. If you have not received this in your inbox, kindly check your Junk and/or Spam mailboxes. If you still have not received a confirmation, please email us at furrmien@outlook.com.
Yes! We currently offer shipping to Victoria, Australia only. Any orders placed with delivery addresses outside of Victoria will be canceled and you will be refunded. Sorry! ︎
How much does shipping cost?
We offer a $13 AUD flat rate shipping to Victoria, Australia.
How long does it take to ship?
We aim to dispatch all orders within 2-3 business days. You will receive tracking information once the parcel has been dispatched.
Can I pick up my order? How?
Yes! We are located at 611 Sydney Rd Brunswick, Melbourne. If this is convenient for you, please place your order and select the pickup option at checkout. We will email you once your order has been placed to arrange a date and a time to pick up your order.
I did not receive my order confirmation. Did my order go through?
Please allow 10-15 minutes to receive your order confirmation. If you have not received this in your inbox, kindly check your Junk and/or Spam mailboxes. If you still have not received a confirmation, please email us at furrmien@outlook.com.
Have unanswered questions? Email us at furrmien@outlook.com or DM us @furrmien.
