Do you ship?
Yes! We currently offer shipping to Melbourne, Australia only. Shipping rates vary based on location and are calculated at checkout.
How long does it take to ship?
We aim to dispatch all orders within 1-2 business days. You will receive tracking information once the parcel has been dispatched.
Can I pick up my order? How?
Yes! We are located at 611 Sydney Rd Brunswick, Melbourne. If this is convenient for you, please place your order and select the pickup option at checkout. Please email firstname.lastname@example.org with your order confirmation number to arrange a date and a time to pick up your order.
I did not receive my order confirmation. Did my order go through?
Please allow 10-15 minutes to receive your order confirmation. If you have not received this in your inbox, kindly check your Junk and/or Spam mailboxes. If you still have not received a confirmation, please email us at email@example.com.
Have unanswered questions? Contact us at firstname.lastname@example.org.